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Delivery Dispatch Software

Delivery dispatch software for fleets that need more than a spreadsheet

Diamond Fleet's dispatch engine handles route assignment, driver scheduling, live tracking and settlement for delivery companies — available as its own licensed platform, not just for pharmacies.

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Core dispatch capabilities

What the dispatch engine actually does

Automatic route assignment

Assignment stops being a person working through a list. Routes are built for the day's orders, and a stop that needs to jump the queue can.

Driver scheduling

Who is working, and who is out, lives in the same place as the deliveries — not in a spreadsheet somebody forgets to update.

Flexible settlement models

Driver and partner payouts are calculated from the delivery record itself, under whatever arrangement you already have in place.

Fleet-wide analytics

Delivery volume, cost and performance rolled up across your whole fleet, with per-driver and per-route breakdowns.

Not just for pharmacies

Diamond Fleet licenses its dispatch platform to other delivery companies

Diamond Fleet operates its own pharmacy delivery service, and separately licenses the same dispatch and tracking engine to other last-mile delivery companies running their own driver networks.

See the dispatch engine on your fleet

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The problem

Manual dispatch does not break — it degrades

There is no day when the spreadsheet stops working. It just gets slower, and the symptoms look like people problems long before anyone calls them a systems problem.

One person becomes the ceiling

When a dispatcher assigns every stop by hand, throughput is capped by how fast they can think — and the operation stops when they take a day off.

Delays are discovered, not predicted

You find out a route is running late when the customer calls, which is the point at which nothing can be done about it.

Payout and reality drift apart

Hours and miles recorded separately from the delivery record will disagree eventually — and every disagreement is a conversation with a driver.

Costs are known only in total

A monthly figure tells you nothing about which part of the operation is expensive, so there is nothing specific to fix.

Licensed to fleets, not only used by pharmacies

If you run the drivers, you can run the platform

Diamond Fleet operates its own pharmacy delivery service and separately licenses the dispatch platform to delivery companies running their own driver networks. If you are a fleet rather than a pharmacy, it is available to you directly — configured around the contractor arrangements you already have, not a model we impose.

Talk to us about licensing